Whether you refer to it as a remote, mobile, telecommuters or distributed workforce, we’re in the heydays of it and need to understand how a remote workforce impacts HR and those we hire. Forrester Research predicted that by 2016, 43% of the U.S. workforce would be telecommuting, a jump of 85% since 2009. That’s over 63 million remote workers this year!
No matter what discipline HR is hiring for – marketing, sales, engineering, other -there are specific tactics HR should do, and not do to ensure candidates hired as remote workers will be successful in-role, satisfied on-the-job, and produce great results for the company.
The most successful remote workers not only fit your culture and have the skillset to get the job done well, but possess specific traits. Here are characteristics to screen for in the recruiting process for a remote worker:
Seek out a self-manager.
Find a strong communicator.
Look for an accomplished project manager.
Hire one you’re confident can be trusted.
Now that you’ve found your remote worker it’s time to onboard them. For any new hire, whether remote or not, onboarding should include the completion of screening and new hire forms. Onboarding requires multiple stakeholders and various tasks that typically start with setting up payroll, ordering office equipment and supplies, and gaining access to the network for starters. And please let’s not forget to help acclimate your new hire so they feel as great about joining your company after their first week on the job as they did when accepting the job. Socialization activities could include a video greeting from the team, an employee directory, and a first week meeting schedule.
If you’re onboarding a remote worker, it’s even more critical to have an anytime, anywhere, any-device-accessible process for the new hire to have a great onboarding experience. Research shows that new hires who have a poor onboarding experience are much more likely to walk, leaving you with a no hire. Here’s what you should do about onboarding a remote worker:
With that, good luck with hiring remote workers, and happy onboarding!